Tips, Hints and Troubleshooting
Desk View does not open
|Desk View does not open and an error appears "The expression On Open you entered as the event property setting produced the following error: Object or class does not support the set of events."|
|A Windows security update (2597112) removed the registration of an important component of Carmen. For more information regarding this, see http://support.microsoft.com/kb/2664258|
|For Windows XP:|
In the Windows command window enter regsvr32 %windir%\system32\mscomctl.ocx
For Windows 7 or 8:
In the command window enter regsvr32 %windir%\syswow64\mscomctl.ocx
You should see a response message: "DllRegisterServer in [path]\mscomctl.ocx succeeded."
If this does not solve the problem follow the instructions for "Deskview does populate"